Service 03
AI Employees — Not Chatbots
An AI employee is a purpose-built AI system trained on your actual business — your products, pricing, customers, and processes — that handles a real job end to end. Not a chatbot that answers FAQs. A system that qualifies leads, handles customer queries, processes requests, and escalates only what genuinely needs a human. We have built three in production. We will build yours.
Start a ProjectThe ROI calculation is straightforward
What a coordinator costs
What an AI employee costs
Three AI employees in production now
Handles customer queries across 134K+ SKUs. Knows every product spec, compatibility, and price. Answers in seconds, 24/7.
gotlaptopparts.comPlans multi-day golf trips based on course availability, player skill, and preferences. Generates complete itineraries and routes to booking.
golfthehighsierra.comGroup golf trip planner handling multi-player coordination, course selection, and package building for group bookings.
groupgolftours.comCommon questions
What is the difference between an AI employee and a chatbot?
A chatbot answers predefined questions from a script. An AI employee is trained on your actual business — your inventory, pricing rules, customer history, and processes — and handles real workload end to end. It can qualify leads, process orders, answer complex product questions, and escalate only what genuinely needs a human. The difference is the same as hiring someone who read the FAQ versus someone who has worked in your business for a year.
How much does it cost to build a custom AI assistant?
Custom AI assistant builds typically range from $15,000 to $45,000 depending on the complexity of the domain, the number of data sources it needs to learn from, and the channels it needs to operate on. The ROI is typically measured against the cost of the human role it replaces or augments — most builds pay for themselves within 6 to 12 months.
Can AI really replace a customer service coordinator?
For the 70-80% of customer service work that is repetitive and information-based — availability questions, product queries, order status, quote requests — yes, a well-built AI employee handles it better than a human because it is faster, available 24/7, and never forgets anything. The remaining 20-30% that requires judgment, empathy, or complexity gets escalated to a human. The coordinator role does not disappear — it becomes higher-value.
What data does the AI need to learn from?
We train the AI on your actual business data: product catalog, pricing rules, policies, FAQs, historical conversations, and any structured data relevant to the role. The more data, the better the AI performs. We handle all the training and integration — you do not need any AI expertise internally.
What job would you hire an AI for?
Tell us the role — the repetitive, high-volume work your team spends time on. We will tell you what an AI employee for that role would cost and how fast it would pay for itself.
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